Junior Systems Architect/IT Engineer

ESSENTIAL DUTIES

Infrastructure

• Provide Tier 1 Desk Support to all employees by reviewing and resolving tickets with the Fruth Group.

• Liaise with the Fruth Group on support tickets and infrastructure projects, fostering collaboration.

• Conduct weekly status meetings to address outstanding support tickets.

• Serve as a key contact for IT vendors and Internet Service Providers.

• Review IT vendor contracts and equipment leases for CEO approval.

• Assist in requisitioning and purchasing IT equipment.

• Maintain and inventory IT assets accurately.

• Contribute to assessing cybersecurity and infrastructure needs.

• Organize server rooms for safety and efficiency.

• Ensure infrastructure supports seamless business operations.

Applications

• Maintain subscribed applications, including Microsoft products.

• Promote optimal use of current systems across the organization.

• Support the creation of insightful reports.

• Liaise with software vendors to ensure functionality.

• Participate in implementing new projects effectively.

Reporting

• Prepare weekly updates that outline project progress and address any issues, while sharing recommendations with executives.

• Additionally, assist with tasks assigned by your supervisor to support team goals.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Degree in IT infrastructure or technology.

• At least one year of relevant experience or equivalent education.

• Stay updated on new technologies and system changes.

• Excellent written and verbal communication skills.

• Cultural sensitivity in working with diverse groups.

• Ability to multi-task and manage time efficiently.

• Strong motivation and interest in career progression.

• Creativity and capability to work independently.

• Availability to travel as required.

• Proof of eligibility to work in the U.S.