Certified Medical Assistant-Back Office Float

 

 

Summary:  Responsible for oversight and supervision of daily back office medical clinic operations. Works directly with the Office Manager to supervise and manage direct support team.  Focusing on patient care, time management, optimizing teamwork, professionalism, and delivering excellent patient care.

Education:    

• Registered MA, Certified MA or current LPN.
• High School Diploma or GED required.
• Must have or be able to obtain CPR certification within 6 months.                         

Experience:   

• 4 years experience working as a medical assistant
• 4 years experience working a leadership role, preferably in a medical office setting.
• Prior experience using computer software, preferably electronic medical records.  Prior customer service experience preferred.

Essential Job Functions:

           

• Oversee the flow of the back office.  This includes working with the office manager to provide coverage in the absence of team members.
• Trains new hires.
• Documents and reports lab results in a timely manner.
• Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested.
• Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.
• Accurately administers medication and injections per physician orders.
• Operate office equipment according to manufacturer guidelines to include but not limited to: EKG, autoclave, pulmonaide/nebulizer.
• Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are available.
• Assist office manager with completion of annual evaluations, coaching and corrective action plans.
• Communicate with office manager regarding back office employee relations issues. 
• Adheres to infection control guidelines.
• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines.
• Communicates effectively to the patient at his/her level of understanding.
• Promotes positive public relations to patients, visitors, families, physicians, and others.
• Physical appearance and conduct are consistent with acceptable professional ethics and CPC standards.
• Assist physician with enforcing policies and procedures
• Will at all times conduct themselves in a way that adheres to CPC guidelines and standards.  Will also ensure all other employees maintain similar standards. 
• Performs other duties and responsibilities as assigned by supervisor.

 

Knowledge, Skills, and Abilities

• Knowledge of Electronic Medical Records
• Ability to type
• Ability to identify emergent medical situations
• Demonstrate positive customer service skills
• Ability to function in a fast-paced work environment, multi-tasking
• Attention to detail

Equipment Operated: Will use basic office equipment such as a computer, printer, copier, and fax machine.  Will also use medical equipment such as EKG, autoclave, nebulizer, blood pressure cuff, etc.

 

Work Environment:

• Well lit medical office environment

 

Mental/Physical Requirements:

• Must be able to lift at least 10 lbs.
• Sitting 15% of the time
• Standing/walking 85% of the time

 

 

DISCLAIMER

The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.

 

 

Education/Certification:

• High school diploma or GED required.
• Registered MA, Certified MA or current LPN, required.
• Must possess or be able to obtain CPR certification within 6 months.                                  

Experience:

• Prior Medical Assistant experience, preferred.
• Prior experience using computer software, preferably electronic medical records.
• Prior laboratory experience preferred. 
• Prior customer service experience preferred.

Essential Job Functions:

• Assist providers adequately and accurately with exams and procedures.
• Demonstrates the ability to carry out and complete providers orders.
• Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.
• Accurately administers medication and injections per provider orders
• Accurately documents necessary information in Electronic Medical Record System
• Operate office equipment according to manufacturer guidelines to include but not limited to EKG, autoclave, nebulizer, blood pressure cuff.
• Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked
• Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested
• Documents and reports lab results on appropriate forms and in a timely manner
• Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body
• Adheres to infection control guidelines
• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines
• Communicates effectively with patients in person and by telephone at his/her level of understanding
• Prepare forms and patient paperwork for provider review and signature
• Promotes positive public relations to patients, visitors, families, providers, and others
• Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards
• Answers telephone by identifying person answering and assisting callers in a pleasant manner
• Screening, prioritizing, and returning patient calls according to office procedure
• Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement
• Reads and familiarizes oneself with all laboratory policies and procedures
• Stays current on all changes to laboratory policies and procedures
• Participates in continuing education and required competency testing for laboratory duties
• Accurately performs laboratory tests ordered by providers by following step-by-step instructions
• Timely and effectively communicates critical laboratory results to the ordering provider and documents actions appropriately
• Effectively navigates the Laboratory Information System to perform assigned duties
• Understands and observes policies set by OSHA, CLIA, COLA, and HIPAA
• Understands criteria for specimen acceptance, accurate records, and prepares reports completely
• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities

• Knowledge of Electronic Medical Records and Laboratory Information System
• Ability to type
• Demonstrates critical thinking and problem-solving abilities
• Ability to identify emergent medical situations
• Demonstrate positive customer service skills
• Ability to function in a fast-paced work environment, multi-tasking.
• Attention to detail

Equipment Operated: This list is not intended to be all inclusive.

Will use basic office equipment such as a computer, printer, copier, and fax machine.  Will also use medical equipment such as EKG, autoclave, nebulizer, blood pressure cuff, clinical laboratory analyzers, point-of-care meters, and centrifuges.

Work Environment: Well-lit medical office environment

Mental/Physical Requirements:

Must be able to lift at least 10 lbs.

Sitting 15% of the time

Standing/walking 85% of the time

DISCLAIMER

The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.

 

Center for Primary Care, at our Crossroads Office is seeking to add medical assistants to our practice. Come join us, a growing community with an increasing demand for excellent patient care.  

Summary: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Education/Certification: Registered MA, Certified MA or current LPN. Must have or be able to obtain CPR certification within 6 months.

Experience: Prior experience using computer software, preferably electronic medical records. Prior customer service experience preferred

Essential Job Functions:

• Assist providers adequately and accurately with exams and procedures

 • Demonstrates the ability to carry out and complete providers orders.

• Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.

• Accurately administers medication and injections per provider orders

• Accurately documents necessary information in Electronic Medical Record System

• Operate office equipment according to manufacturer guidelines to include but not limited to: EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff

• Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked

• Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested

• Documents and reports lab results on appropriate forms and in a timely manner

• Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body

• Adheres to infection control guidelines

• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines

• Communicates effectively with patients in person and by telephone at his/her level of understanding

• Prepare forms and patient paperwork for provider review and signature

• Promotes positive public relations to patients, visitors, families, providers, and others

• Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards

• Answers telephone by identifying person answering and assisting callers in a pleasant manner

• Screening, prioritizing, and returning patient calls according to office procedure

• Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement

• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:

• Knowledge of Electronic Medical Records

• Ability to type • Ability to identify emergent medical situations

• Demonstrate positive customer service skills

• Ability to function in a fast paced work environment, multi-tasking

• Attention to detail

Equipment Operated: Will use basic office equipment such as a computer, printer, copier, and fax machine. Will also use medical equipment such as EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff, etc.

Work Environment: Well lit medical office environment

Mental/Physical Requirements: Must be able to lift at least 10 lbs. Sitting 15% of the time Standing/walking 85% of the time 

 

 

 

 

 

 

 

 

 

Center for Primary Care, at our Crossroads Office is seeking to add medical assistants to our practice. Come join us, a growing community with an increasing demand for excellent patient care.  

Summary: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Education/Certification: Registered MA, Certified MA or current LPN. Must have or be able to obtain CPR certification within 6 months.

Experience: Prior experience using computer software, preferably electronic medical records. Prior customer service experience preferred

Essential Job Functions:

• Assist providers adequately and accurately with exams and procedures

 • Demonstrates the ability to carry out and complete providers orders.

• Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.

• Accurately administers medication and injections per provider orders

• Accurately documents necessary information in Electronic Medical Record System

• Operate office equipment according to manufacturer guidelines to include but not limited to: EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff

• Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked

• Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested

• Documents and reports lab results on appropriate forms and in a timely manner

• Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body

• Adheres to infection control guidelines

• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines

• Communicates effectively with patients in person and by telephone at his/her level of understanding

• Prepare forms and patient paperwork for provider review and signature

• Promotes positive public relations to patients, visitors, families, providers, and others

• Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards

• Answers telephone by identifying person answering and assisting callers in a pleasant manner

• Screening, prioritizing, and returning patient calls according to office procedure

• Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement

• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:

• Knowledge of Electronic Medical Records

• Ability to type • Ability to identify emergent medical situations

• Demonstrate positive customer service skills

• Ability to function in a fast paced work environment, multi-tasking

• Attention to detail

Equipment Operated: Will use basic office equipment such as a computer, printer, copier, and fax machine. Will also use medical equipment such as EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff, etc.

Work Environment: Well lit medical office environment

Mental/Physical Requirements: Must be able to lift at least 10 lbs. Sitting 15% of the time Standing/walking 85% of the time 

 

 

 

 

 

 

 

 

 

Summary: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Education/Certification:

• High school diploma or GED, required.
• Registered MA, Certified MA or current LPN, required.
• Must possess or be able to obtain CPR certification within 6 months.                                  

Experience:

• Prior Medical Assistant experience, preferred.
• Prior experience using computer software, preferably electronic medical records.
• Prior laboratory experience preferred. 
• Prior customer service experience preferred.

Essential Job Functions:

• Assist providers adequately and accurately with exams and procedures.
• Demonstrates the ability to carry out and complete providers orders.
• Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.
• Accurately administers medication and injections per provider orders
• Accurately documents necessary information in Electronic Medical Record System
• Operate office equipment according to manufacturer guidelines to include but not limited to EKG, autoclave, nebulizer, blood pressure cuff.
• Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked
• Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested
• Documents and reports lab results on appropriate forms and in a timely manner
• Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body
• Adheres to infection control guidelines
• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines
• Communicates effectively with patients in person and by telephone at his/her level of understanding
• Prepare forms and patient paperwork for provider review and signature
• Promotes positive public relations to patients, visitors, families, providers, and others
• Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards
• Answers telephone by identifying person answering and assisting callers in a pleasant manner
• Screening, prioritizing, and returning patient calls according to office procedure
• Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement
• Reads and familiarizes oneself with all laboratory policies and procedures
• Stays current on all changes to laboratory policies and procedures
• Participates in continuing education and required competency testing for laboratory duties
• Accurately performs laboratory tests ordered by providers by following step-by-step instructions
• Timely and effectively communicates critical laboratory results to the ordering provider and documents actions appropriately
• Effectively navigates the Laboratory Information System to perform assigned duties
• Understands and observes policies set by OSHA, CLIA, COLA, and HIPAA
• Understands criteria for specimen acceptance, documents accurate records, and prepares reports completely
• Performs other duties and responsibilities as assigned

Work Environment: Well lit medical office environment

Mental/Physical Requirements:

Must be able to lift at least 10 lbs.

Sitting 15% of the time

Standing/walking 85% of the time

 

DISCLAIMER

The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.

 

Education/Certification:

• High school diploma or GED required.
• Registered MA, Certified MA or current LPN, required.
• Must possess or be able to obtain CPR certification within 6 months.                                  

Experience:

• Prior Medical Assistant experience, preferred.
• Prior experience using computer software, preferably electronic medical records.
• Prior laboratory experience preferred. 
• Prior customer service experience preferred.

Essential Job Functions:

• Assist providers adequately and accurately with exams and procedures.
• Demonstrates the ability to carry out and complete providers orders.
• Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.
• Accurately administers medication and injections per provider orders
• Accurately documents necessary information in Electronic Medical Record System
• Operate office equipment according to manufacturer guidelines to include but not limited to EKG, autoclave, nebulizer, blood pressure cuff.
• Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked
• Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested
• Documents and reports lab results on appropriate forms and in a timely manner
• Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body
• Adheres to infection control guidelines
• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines
• Communicates effectively with patients in person and by telephone at his/her level of understanding
• Prepare forms and patient paperwork for provider review and signature
• Promotes positive public relations to patients, visitors, families, providers, and others
• Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards
• Answers telephone by identifying person answering and assisting callers in a pleasant manner
• Screening, prioritizing, and returning patient calls according to office procedure
• Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement
• Reads and familiarizes oneself with all laboratory policies and procedures
• Stays current on all changes to laboratory policies and procedures
• Participates in continuing education and required competency testing for laboratory duties
• Accurately performs laboratory tests ordered by providers by following step-by-step instructions
• Timely and effectively communicates critical laboratory results to the ordering provider and documents actions appropriately
• Effectively navigates the Laboratory Information System to perform assigned duties
• Understands and observes policies set by OSHA, CLIA, COLA, and HIPAA
• Understands criteria for specimen acceptance, accurate records, and prepares reports completely
• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities

• Knowledge of Electronic Medical Records and Laboratory Information System
• Ability to type
• Demonstrates critical thinking and problem-solving abilities
• Ability to identify emergent medical situations
• Demonstrate positive customer service skills
• Ability to function in a fast-paced work environment, multi-tasking.
• Attention to detail

Equipment Operated: This list is not intended to be all inclusive.

Will use basic office equipment such as a computer, printer, copier, and fax machine.  Will also use medical equipment such as EKG, autoclave, nebulizer, blood pressure cuff, clinical laboratory analyzers, point-of-care meters, and centrifuges.

Work Environment: Well-lit medical office environment

Mental/Physical Requirements:

Must be able to lift at least 10 lbs.

Sitting 15% of the time

Standing/walking 85% of the time

DISCLAIMER

The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.