Imaging Scheduler

Education:     High school diploma required.    Must have or be able to obtain CPR certification within 6 months.

                                   

Experience:    Prior experience using computer software, preferably electronic medical records.  Prior customer service experience preferred. Experience with Medical Terminology and Imaging Scheduling preferred.

Essential Job Functions:

• Responsible for efficient and accurate imaging procedure scheduling in EMR.
• Coordinates with referral specialists to ensure proper authorization/precertification is obtained prior to procedure
• Provides imaging prep instructions to include dietary restrictions and exam specific preparations to patient.
• Maintain the efficiency of the schedule by scheduling patients in the next available time slot as well as ensuring time requirements for each imaging procedure is met.
• Effectively communicates with patients, families, healthcare staff and physicians.
• Reviews and evaluates scheduled appointments for completeness, and type of test ordered. 
• Communicates scheduling concerns or problems to Imaging Supervisor.
• Maintains patient confidentiality at all times; adheres to all HIPAA guidelines
• Promotes positive public relations to patients, visitors, families, physicians, and others
• Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards
• Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement

This list is not meant to be restrictive, totally inclusive, or limited in employee assignment or responsibilities.

 

Knowledge, Skills, and Abilities

• Knowledge of Electronic Medical Records
• Knowledge of Imaging Procedures and appropriate prep for the scheduled procedure.
• Knowledge of Insurance Verification, Pre-Authorizations and Pre-Certifications
• Ability to type
• Ability to identify emergent medical situations
• Demonstrate positive customer service skills
• Ability to function in a fast-paced work environment, multi-tasking
• Attention to detail

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephone, calculators, etc.

 

Work Environment: Position is primarily in a well-lighted office environment. 

 

Mental/Physical Requirements: Stooping, turning, bending, squatting, kneeling and the ability to lift up to 50 pounds; constant/repetitive standing; requires normal, correctable vision and hearing.

 

DISCLAIMER

The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.