Dispatcher

JOB DESCRIPTION

 

Title:                             Dispatcher (Rotating Shift: must be available days, swing and graves)

Department:                Tribal Law Enforcement/Security

Status:                         Full-Time

Supervisor:                  Tribal Law Enforcement Chief

Subordinates:              None

Benefits:                       401K Retirement Plan (Eligibility after one year service). Company matches half of employee's contribution up to 7%                                                                                 

                                      Employer Paid Medical, Dental, and Vision Insurance

                                      Vacation Earn up to 13 days per year for FT employees

                                      Sick Leave Earn up to 13 days per year for FT employees      

                                      Life Insurance The Company provides up to $25,000.00

POSITION SUMMARY:

The Dispatcher receives calls from the public related to criminal activity or fire/medical emergencies and broadcasts orders to police and fire units.  This person must be able to function in a sustained stressful environment, with the ability to interpret and prioritize information immediately.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinates all police, fire, ambulance and other emergency requests and relaying instructions to the appropriate unit.
• Interprets and prioritizes incoming and outgoing information by radio, phone, verbal or writing in an accurate manner.
• Enter warrant information into the computer system.
• Transmits and receives messages from police and fire departments and other law enforcement, fire and local agencies.
• Records call broadcast and complaints received.
• Relays instruction or questions from remote units and maintains contact with remote units.

KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES:

• Must be familiar with computer keyboarding skills of 25 wpm.
• Excellent interpersonal skills and the ability to remain calm in responding to tense and emergency situations.
• Ability to read maps and give directions.
• Knowledge of two-way radio communications.
• Working knowledge of emergency response systems, i.e. 911, police scanners, and other related computer operations desirable.

MINIMUM QUALIFICATIONS:

• High School graduate or equivalent education (GED).
• One (1) year experience in a police or fire science associate degree program is desirable
• No felony convictions.
• Must pass a background check.

• Must have a valid California Driver's License.
• Must acknowledge and agree to maintain a Drug-Free workplace (including marijuana) as a condition of employment with the Pala Band of Mission Indians.  Must pass pre-employment and random drug testing during employment. 
• Indian preference will apply. The Pala Band of Mission Indians will give hiring preference to fully qualified applicants that are Pala Tribal Members.

 

OTHER REQUIREMENTS:

All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addendums.