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Human Resources Lead

• Supervise employees within the Human Resources Department.
• Recruit, interview, and select care providers for current positions; accurately screen all care providers; checks all references; and assures all hired care providers can meet employment obligations (i.e. current insurance, CPR/First Aid, etc.).
• Assists the training unit with conducting care provider orientations, as needed.
• Conduct exit interviews in a timely manner.
• Periodically assists in the enrollment of care providers into CPR/First Aid classes.
• Coordinate/obtain required TB tests and Live Scans for potential/existing care providers (if applicable).
• Assist with ensuring compliance with organizational practices (i.e. reference checks, conditions of employment, internal and external audits, etc.).
• Assist with oversight for non-billable audits; ensure that all entries are made in a timely manner.
• Monitor sexual harassment training website; ensure that new hires are added to the sexual harassment training site; ensure that terminated care providers are deactivated from the sexual harassment training site.
• Responsible for consistently reviewing and maintaining care provider files assuring that all personnel transactions are accurately entered, completed, and documented in a timely manner.
• Assist with the oversight of work injury reports and documentation; maintain separate confidential files for all worker's compensation claims.
• Process personnel changes and Personnel Action Notice (PANs) (for care providers) in an accurate and timely manner. 
• Assist with the review and audit of care providers' timecards; substantiate address, time slots and hours; verify parent's signatures; follow-up and resolve timecard errors (incomplete and/or incorrect).
• Assist with creating, generating, and distributing labor turn-over reports in a timely manner.
• Ensure that care providers are terminated after an established inactive timeframe; create inactivity reports.
• Responsible for distributing information to care providers (i.e. health insurance, 401k, and other associated benefits); ensure that all submitted forms are entered and maintained accurately.
• Assist with compiling and resolving employee incident reports; follow up and assist with investigations as needed; maintain accurate documentation.
• Reinforce the company's policies, rules, and procedures to ensure care provider safety.
• Support care providers when human resources/employee relations issues arise.
• Adhere to general guidelines required by Cal-OSHA.
• Maintain interdepartmental communication, and ongoing communication with care providers.
• Maintain ongoing communication with Human Resources Supervisor and provide updates as it relates to trends, risks, challenges, best practices, and regulatory changes.
• Ability to function appropriately within all HR-related company platforms.
• Continuously strive to provide excellent customer service, interpersonal communication and serve as a source of accurate information.

• Supervise and maintain qualified staff.
• Clearly communicate corporate expectations of performance and accountability.
• Determines and assesses standards of performance as a basis for annual performance reviews.
• Develops and communicates concise, evident, achievable, and timely performance outcomes.
• Ensures that employees receive the appropriate training and are provided the necessary tools to succeed.
• Fosters a cooperative and harmonious working environment to maximize employee morale and productivity.

• Assists in other administrative areas of the organization when needed.
• As needed, provide coverage for HR Coordinators; ensure that caseloads are maintained in the absence of the assigned HR Coordinator.
• When called upon, will assist in conducting CPR/First Aid classes, as needed.
• May periodically attend job fairs and other recruitment venues for care providers.
• Occasionally, assists with on-the-job training when new departmental staff members are onboarded.
• Attend all mandatory meetings in a timely manner.

• High school diploma or equivalent (GED) plus an Associate's Degree in human resource management, business administration, or a related field of study (2 years of experience may be substituted for 1 year of post-secondary education).
• A minimum of 1-2 years of experience in a supervisory role.
• Practical experience in human resources (1 year); knowledgeable in general employment law.
• Ability to read, write and communicate effectively in English and Spanish (Bilingual Required).
• Ability to type 30 wpm and do basic business arithmetic.
• Excellent organizational, time-management, and problem-solving skills.
• Practical application of MS Excel, MS Outlook, MS PowerPoint, MS Word, and MS Teams for Windows required.
• Practical application of HelloSign and/or DocuSign and other cloud-based e-signature solutions/digital platforms.
• Ability to use standard office machines such as a personal computer, calculator, copier, fax machine, telephone, etc.
• Ability to utilize video and audio conferencing and online chat-based platforms such as Zoom.
• Valid California Driver's License.
• Valid Auto Insurance.