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Human Resources Generalist

Opportunity Overview

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

Dessert Holdings is looking for a Human Resources Generalist to join our team based in Newburyport, MA to support HR tasks and objectives to foster an employee-oriented, high performance culture emphasizing engagement, productivity, quality and the ongoing development of a superior workforce. Reporting to the site HR Manager, this position is responsible for supporting the HR team, HR policies and programs, Employee Relations, general HR activities, Performance Management, and HR administration, while ensuring that the organization is in full compliance with applicable laws and regulations.

KEY RESPONSIBILITIES:

Provide high-quality advice and support to management on daily employee relations matters and performance management issues
Support the HR department in implementing programs to help improve the employee experience and engagement
Provide guidance to employees regarding Employment Standards and federal employment programs
Ensure compliance with labour regulations and Collective Bargaining Agreement and participate in meetings with the Union
Provide exceptional employee support related to various employee concerns and requests
Proven experience in conflict resolution and mediation of employee concerns
Complete management of WCB claims, investigating, submitting paperwork/forms and maintaining correspondence with all parties regarding claim management and return to work plans
Enhance job satisfaction by resolving issues promptly, applying new perks and benefits, and organizing team building activities
Participate and support recruitment – source, screen, and interview candidates for various hourly production and administrative roles and prepare and present offer letters
Prepare termination and severance letters
Conduct employee onboarding and assist with training & development initiatives
Maintain confidentiality, employee files and records in electronic and paper form

QUALIFICATIONS AND REQUIREMENTS:

Post-secondary education: bachelor's degree or diploma in Human Resources or related field
4+ years of relevant experience in HR, preferably in a manufacturing environment
Proficient knowledge of Microsoft Office
Experience working in a unionized environment
Excellent interpersonal, oral and written communications skills
Excellent decision making and problem-solving capabilities
Excellent organizational skills, and attention to detail
Ability to prioritize and meet deadlines
Proficient knowledge of HR functions and best practices

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, bringing unparalleled dessert experiences to both retail and foodservice customers. The company, headquartered in St. Paul, Minnesota, is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts, and Kenny's Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine North American manufacturing facilities.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

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