Foodservice National Account Manager

Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments! We have an amazing opportunity to join a high-growth organization and pave the way for future career advancement.

Dessert Holdings is looking for a highly motivated and results-driven Foodservice National Account Manager to manage and grow relationships with mid-tier restaurant chain accounts and Group Purchasing Organizations.  This role is responsible for driving sales, developing strategic partnerships, and ensuring customer satisfaction across key national accounts within the foodservice industry.

This position will be based in a home office in a location that can support the expected travel of at least 50%. 

The Day-to-Day:

• Develop and execute a strategy to achieve sales targets and grow revenue for restaurant chains and GPOs, identifying new business opportunities and key areas for expansion within existing accounts.
• Build and maintain strong relationships with key decision-makers to drive long-term partnerships.
• Lead negotiations and collaborate with cross-functional teams to secure contracts and agreements in alignment with company goals, and to ensure consistent delivery of services and solutions.
• Drive sales performance through proactive account management, new product introductions and cuttings, and program development. 
• Provide regular performance updates and reports to senior leaders on sales, trends, and account status.
• Act as the voice of the customer to provide feedback and insights into customer preferences, market trends, and the competitive landscape.
• Create and execute menu ideations for national restaurant chains, bringing unique plating techniques and ideas to the operators.
• Provide excellent customer service to respond to customer issues, troubleshoot issues that may arise, provide insights to culinary for successful menu launches, and provide high levels of customer satisfaction.

What You Bring to the Team:

• At least 5 to 7 years of experience in national account management, business development, or sales within the foodservice industry.
• A culinary background is strongly preferred
• Proven experience managing sales accounts with large restaurant chains and/or GPOs, and ability to develop and execute business plans to drive results
• Strong negotiation, communication, and presentation skills
• Proficiency with Microsoft Office Suite and data analysis tools
• Ability to travel up to 50%
• Strong understanding of foodservice industry trends, key players, and distribution channels

 

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, bringing unparalleled dessert experiences to both retail and foodservice customers. The company, headquartered in St. Paul, Minnesota, is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts, and Kenny's Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine North American manufacturing facilities.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law. 

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