Student Advisor

Athabasca University's Faculty of Business  is currently recruiting for a full-time temporary Student Advisor with an end date of December 31, 2025. 
 

The temporary position is currently being offered as a secondment opportunity for both full time and part time permanent staff. Should there be no successful candidate through this posting as a secondment appointment, then the position may be filled as a temporary position. Employees requesting secondment are asked to provide a supporting written submission demonstrating that the secondment is career related.

First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02

 

The Position:
This position is responsible for providing program and course information to active and prospective students, in particular those students in programs and courses offered by the Faculty of Business. Student Advisors also ensure students are redirected or receive the appropriate academic support, program advising and provided up to date university policies and procedures as required. Student Advisors are also responsible for the troubleshooting of technical difficulties that students have with Athabasca University web forms, sites and with Faculty of Business online course sites, online examinations etc

 

Qualifications:
 

• Undergraduate degree and two years' experience in a post-secondary setting, preferably in student or customer service. Equivalent education and experience or a combination of these would be considered.
• Experience in a post-secondary environment with exposure to academic systems such as: Student recordssystem (Banner), Library systems, Registry systems, Learning Services(Tutorial)systems, Finance systems, Media production and Course Materials.
• A working knowledge of computer operating systems such as, Microsoft Word, Microsoft Dynamics, Excel, PowerPoint, Banner, DegreeWorks, Internet, Notes and electronic mail.
• Excellent interpersonal, administrative, communication, time management and organizational skills.
• Ability to work as part of a team to facilitate the student' s learning process.
• Extensive knowledge of AU's policies and procedures, especially those that pertain to Faculty of Business programs is an asset

A detailed job description can be viewed at: Student Advisor 

Contact Information

For more information regarding this position, please contact Lawris Ellefson, Coordinator, Student Services via email at [email protected].

 

 

Athabasca First

Wherever possible, AU seeks to attract and hire qualified team members to reside in the Athabasca region. We will offer relocation assistance for the right candidate should you decide to relocate to the Town of Athabasca. As a resident of the town or county of Athabasca, you can choose to work on and from our beautiful campus in Athabasca.

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

What AU Offers: 

Benefits and Pension eligibility differs based on employee group and may include:

• Defined Benefits Pension Plan
• Alberta Health Care
• Extended Health Care
• Life Insurance, Accidental Death & Dismemberment Insurance
• Disability Coverage
• Vacation
• Office Closure between Christmas and New Year's Day
• Discretionary Benefit Fund
• AU Course Allowance
• A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
• Employee & Family Assistance Program (EFAP)

Educational credentials will be verified before an offer of employment is extended. An offer of employment is conditional upon verification of educational credentials. 

All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority. 

Athabasca University is committed to employment equity and encourages applications from women, Indigenous Peoples, persons with disabilities, persons of any sexual orientation, persons of any gender identity and expression, and members of visible minorities. 

Where applicants have equal skills, abilities, and experience, candidates residing within or willing to relocate to the County of Athabasca will be given preference.

Working outside of Canada is not supported by Athabasca University. You are legally not permitted to work for Athabasca University if you are living outside of Canada.