Coordinator, Admissions & Transfer Credit Services

Athabasca University's Office of the Registrar is currently recruiting for the position of Coordinator, Admissions & Transfer Credit Services.

 

The Position:

Consistent with University policy and the objectives and priorities of the Office of the Registrar, directs and supervises the Articulations and Evaluations Units. Ensures integrity of the articulation and evaluation process, and continuing maintenance/upkeep of the accuracy of student records. Develops, coordinates and implements a variety of articulation efforts promoting cooperation between Athabasca University and external institutions.

Responsible for all activities in the Articulations and Evaluations Units including but not limited to:

• Directs and supervises the Articulations and Evaluations Units by ensuring that all related University policies are translated into the operational objectives, priorities and procedures of the Unit. Coordinating with other AU departments and collaborative partners in the provision of this service.
• Oversees all services related to the evaluation of previous post-secondary education to determine credit transferability for Athabasca University program students.
• Interpreting and resolving student problems and concerns. Granting exceptions to these individual concerns falling outside of university policies and procedures where possible. Policies and procedures must be explained and justified to students. Where necessary, forwarding more complex student concerns to. Associate Registrar, Transfer Credit Services.
• Ensuring that all AU program students with special needs are given assistance and are provided with special consideration for these needs regarding their individual program of study using AU resources. (i.e. recommending extension of degree regulations beyond the current end date, due to student presenting justifiable need).
• Communicating with other professional members in the Office of the Registrar, IT Services and other University departments recommended changes to the Student Information System to reflect new policy and policy changes. Evaluate and recommend improvements to enhance our service to students.
• Work with Office of the Registrar Management Team to identify and implement changes to improve processes and streamline areas of work.
• Due to the overlap in Admission functions working closely with the Coordinator of Enrolment Services and Academic records will be required.
• Directing the Articulations and Evaluations Units by interpreting, summarizing and clarifying new or changing procedures arising from collaborative agreements with other institutions and external agencies in order that the efficient and timely processing of applications to programs and the evaluations of transfer credit are expedited. This involves working cooperatively with internal RO staff including but not limited to: Partnerships, Recruitment staff; Prior Learning Assessment Officer; and the Associate Registrar, Transfer Credit Services.
• Work directly with the Coordinator of Enrolment Services and Academic records due to overlap in Admission functions.
• Manage and assign priorities to workflow in the Articulations unit keeping in mind high volumes, university benchmarks and the need for accuracy for student reviews, collaborative agreements and Alberta Council on Admissions & Transfer(ACAT)/British Columbia Council on Admissions & Transfer (BCCAT) submissions.
• Oversees the degree audit process for AU students including the production of all parchments. Determines General Faculty Council award winners. Provides names for display on the web.
• Assists in the development of policy and procedures for the Transfer Credit Services area.
• Responds to special requests confirming student transfer credit and program information.
• Accountable for processes and continuing maintenance/upkeep of the data bases housing articulation reviews and ensuring the integrity of these reviews.
• Acts as back-up to the Associate Registrar, Transfer Credit Services.

 

Qualifications:

• An undergraduate degree or equivalent experience is required to facilitate the understanding of stakeholder groups, work creatively and effectively in the institution, and to motivate staff.
• A minimum of 2 to 3 years of progressively responsible experience in a complex, online and regulated environment (post-secondary or other) or equivalent combination of experience and education is also required. Other combinations of education and experience may be considered.
• A minimum of three years' experience in the evaluation of educational credentials from post-secondary institutions is required.
• Excellent supervisory and communication skills are required, as are thorough investigative and problem-solving skills. The ability to absorb and assimilate diversified information and to make quick, well-reasoned, and independent decisions is crucial.
• The incumbent must have strong management and leadership skills, excellent organization and planning skills and proven ability to direct and supervise staff in a collaborative, co[1]operative way. Exceptional service to internal and external customers in a related (regulatory) environment is essential. Experience in managing change is critical to the success of the incumbent.
• The incumbent must have a sound understanding of Student Information Systems (preferably Banner) combined with solid process review and development skills. A working knowledge of Document Imaging and Workflow systems would be beneficial.
• Experience in a fast paced and changing technological environment is essential.
• A combination of education and experience will be considered.

 

A detailed job description can be viewed at: Coordinator, Admissions & Transfer Credit Services.

 

Contact Information: 

For further information regarding this position, please contact Wendy Hutchison, Associate Registrar Transfer Credit, at [email protected].

 

 

Athabasca First

Wherever possible, AU seeks to attract and hire qualified team members to reside in the Athabasca region. We will offer relocation assistance for the right candidate should you decide to relocate the Town of Athabasca. As a resident of the town or county of Athabasca, you can choose to work on and from our beautiful campus in Athabasca.

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

What AU Offers: 

Benefits and Pension eligibility differs based on employee group and may include:

• Defined Benefits Pension Plan
• Alberta Health Care
• Extended Health Care
• Life Insurance, Accidental Death & Dismemberment Insurance
• Disability Coverage
• Vacation
• Office Closure between Christmas and New Year's Day
• Discretionary Benefit Fund
• AU Course Allowance
• A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
• Employee & Family Assistance Program (EFAP)

Educational credentials will be verified before an offer of employment is extended. An offer of employment is conditional upon verification of educational credentials. 

All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority. 

Athabasca University is committed to employment equity and encourages applications from women, Indigenous Peoples, persons with disabilities, persons of any sexual orientation, persons of any gender identity and expression, and members of visible minorities. 

Where applicants have equal skills, abilities, and experience, candidates residing within or willing to relocate to the County of Athabasca will be given preference.

Working outside of Canada is not supported by Athabasca University. You are legally not permitted to work for Athabasca University if you are living outside of Canada.