Intermediate Enrolment Services Administrator

Athabasca University's Office of the Registrar is currently recruiting for two Intermediate Enrolment Services Administrators.

One Full-Time permanent position.

One Full-Time temporary position ending April 17, 2026.
 

The temporary position is currently being offered as a secondment opportunity for both full time and part time permanent staff. Should there be no successful candidate through this posting as a secondment appointment, then the position may be filled as a temporary position. Employees requesting secondment are asked to provide a supporting written submission demonstrating that the secondment is career related.

First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02

The Position:

Consistent with the policies of the University and the objectives and priorities of the Office of the Registrar, the incumbent will provide efficient and effective service to AU learners (including Collaborative related), AU staff and external partners while ensuring the integrity of the processes related to Enrolment Services. The incumbent will efficiently assess and process undergraduate general applications, prepare all incoming documents for evaluation purposes, course registrations, extensions, and course withdrawals. The incumbent will effectively address all incoming correspondence, telephone, e-mail, or walk in inquires to the Enrolment Services Unit, Office of the Registrar in accordance with university policy. The incumbent will also resolve client inquiries that are within policies and procedures related to Enrolment Services, and serve as a resource person in regards to Enrolment Services related services and policies for the Office of the Registrar and the University community. 

Qualifications:

• Grade XII education supplemented with 3 years of increasingly responsible clerical experience in an educational environment, preferably in a Registrar's Office. An equivalent combination of education and experience will be considered. Staff that has laddered upwards through the Junior Enrolment Services Assistant position may also be considered for the Intermediate Enrolment Services Assistant position.
• Extensive knowledge of the AU calendar, policies, and procedures.
• Excellent interpersonal, communication, organizational and time management skills.
• Thorough investigative and problem-solving skills.
• Ability to work independently with minimal supervision.
• Working knowledge of data entry and retrieval operations in a computerized information system.
• Ability to work effectively under pressure and set own priorities.
• A combination of education and experience will be considered.

The full job description can be viewed at: Intermediate Enrolment Services Administrator 

Contact Information

For further information regarding this position, please contact Jennifer Robertson, at [email protected]

 

 

 

Athabasca First

Wherever possible, AU seeks to attract and hire qualified team members to reside in the Athabasca region. We will offer relocation assistance for the right candidate should you decide to relocate the Town of Athabasca. As a resident of the town or county of Athabasca, you can choose to work on and from our beautiful campus in Athabasca.

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

What AU Offers: 

Benefits and Pension eligibility differs based on employee group and may include:

• Defined Benefits Pension Plan
• Alberta Health Care
• Extended Health Care
• Life Insurance, Accidental Death & Dismemberment Insurance
• Disability Coverage
• Vacation
• Office Closure between Christmas and New Year's Day
• Discretionary Benefit Fund
• AU Course Allowance
• A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
• Employee & Family Assistance Program (EFAP)

Educational credentials will be verified before an offer of employment is extended. An offer of employment is conditional upon verification of educational credentials. 

All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority. 

Athabasca University is committed to employment equity and encourages applications from women, Indigenous Peoples, persons with disabilities, persons of any sexual orientation, persons of any gender identity and expression, and members of visible minorities. 

Where applicants have equal skills, abilities, and experience, candidates residing within or willing to relocate to the County of Athabasca will be given preference.

Working outside of Canada is not supported by Athabasca University. You are legally not permitted to work for Athabasca University if you are living outside of Canada.