Junior Network Administrator

A Little About Us

The Guardsman Group stands on over 40 years of experience, unmatched technical capabilities and the unwavering belief in the right of safety for all. Each and every day, our matchless range of services puts Guardsman in the lives of people in every corner of Jamaica and throughout the Caribbean. We've pioneered technologies and perfected procedures to give our customers the best solutions for their homes and businesses. As we enter another decade, we continue to be the industry leader. Today, Guardsman consists of 13 companies and over seven thousand talented staffers who are proud to call themselves a Guardsman.

The Role

The Junior Network Administrator will assist team members with support, maintenance and optimization of core network services, devices, and communications systems. He/she will also work alongside the Network and Infrastructure Manager to provide logistical support, respond to queries, document changes, and assist with testing, assessment, diagnosis and resolution of network service outages and incidents.

What You'll Be Doing

• Update and maintain network documentation, assign IP addresses, saves device configurations and implement protocols.
• Assist with day to day operational tasks such as proactive maintenance, management, monitoring performance, incident and problem management, security, and backup and recovery across the network infrastructure.
• Build and set up computer networks by physically installing, connecting and configuring equipment.
• Install and configure network software, including security software and protections.
• Comply with all accepted change control procedures.
• Support telecom equipment and other connected devices.
• Administer access rights and permissions as required by the business.
• Provide as-needed technical assistance to end-users or the Help Desk

A Little Bit About You

• Ability to work independently and in a team environment to resolve issues and meet deadlines.
• Ability to communicate effectively with employees as well as vendors and suppliers.
• Ability to write documentation and training materials.
• Self-motivated to learn and acquire new skills
• Possess excellent problem-solving skills.
• Understands industry standard safety practices and procedures for electrical/electronic equipment and hazardous material exposure.
• Possess working knowledge of communication systems, virtualization, VMWare, VLANs, VPNs or equivalent
• Experience with scripting and automation tools
• Possess working knowledge of Windows operating system environment
• Possess working knowledge of Thin Client and Citrix business environments to include Azure

Minimum Qualifications

• University degree or college diploma in computing or information technology or equivalent combination of education, training and experience.
• 2-3 years prior experience in network administration.
• Network administration and IT certifications in Linux, Microsoft, or other network related fields are a plus