Milieu Safety Technician - Portland

Job Summary:

Manages the day to day flow of traffic within the Great Circle Recovery, Opioid Treatment Program (OTP).  Monitors all client facing areas of the OTP. Maintains a clean and safe work environment to include some facilities maintenance duties.  Ensures clients are following all milieu directives.  Contributes to accomplishment of the Tribe's holistic health and wellness objectives for patients and families.

Essential Functions:

• Responsible for securing the facilities by providing opening/closing duties, responds to security issues, and ensures a safe environment for staff and clients.
• Monitors all patient facing areas and looks for any diversion or loitering activities. 
• Acts as a positive role-model to individuals being served.
• Keeps client traffic moving effectively and safely through the main clinic area.
• Provides a welcoming, clean, and safe environment for clients to conduct their daily business.
• Identifies any potential crisis situations and informs the appropriate staff.
• Develops rapport with clients and answer questions regarding clinic functions.
• Informs and reminds clients of site rules.
• Supports Trauma Informed Care perspective.  Understands the effects of trauma, coping, and other aspects of the lives of those served in the OTP.
• Escorts visitors to the facility and provides tours as needed.
• Provides cleaning duties during clinic down times to ensure testing bathrooms are kept tidy and front lobby is free of debris. Walks through the front entrance of the clinic daily to ensure clients are keeping the site clean. 
• Cleans and sanitizes bodily fluid spills in the patient facing areas of the clinic.
• Responsible for identifying and safely disposing of any syringes or other paraphernalia found in the clinic or surrounding clinic grounds.
• Encourages clients to pick up after themselves and create a warm, clean, recovery environment.
• Attends debrief meetings on any client safety or threat issues, contributes to and identifies solutions with multidisciplinary OTP team.
• Serves as member of Safety Committee. Ensures safety protocols are followed and conducts practice drills for staff.
• Assists with equipment installation, receiving packages and mail.

• Performs basic janitorial and maintenance of the Tribal facilities and furniture; including but not      limited to; collects and deposits cardboard, change lightbulbs, and moves office furniture.
• Checks fire extinguishers, smoke detectors, and refers problems to supervisor for resolution.

• Responds to false alarms during business hours; i.e. pulled fire alarms, etc.
• Assists with transporting clients to various appointments.
• Provides other duties as assigned by supervisor.

Education, Experience, and Licenses:           

• High school diploma or GED required.
• Requires two (2) years of experience in a role interacting with the public or providing security services; to include some facilities maintenance experience.
• If a recovering chemically dependent person must be in a program of recovery and able to provide documentation of sobriety for a minimum of two years.  
• Experience with issues involving addiction required.
• OR equivalent combination of education, training and experience.

Driving Requirements:

• Must maintain a valid Oregon driver's license or obtain one upon hire, qualify for the Tribe's vehicle insurance, and provide proof of personal vehicle insurance.

Qualifications, Registrations, and Certifications:

• Proven ability to work independently and interpret policies and procedures, under pressure with little or no supervision.
• Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Ability to work with all levels of individuals, including disgruntled people in an effective manner.
• Ability to demonstrate boundaries and concise clear communication skills.
• Follows and enforces all safety and security protocols.
• Demonstrated working knowledge of computer software such as Microsoft programs.
• Ability to operate standard office equipment (i.e. copier, fax machine, personal computer).
• Excellent interpersonal skills oral and written.
• Must be able to maintain confidentiality in all matters.  Knowledge of ethical and legal requirements and restrictions pertaining to the maintenance of medical records, as well as facility policies, HIPAA and other federal regulations.
• Requires strong commitment to accurately completing task, solving problems, demonstrating initiative, organization, and attention to detail.
• Ability to compile written reports; read and interpret various documents; and obtain the cooperation of Tribal programs.
• Knowledge of and sensitivity to Native American culture required.

Environmental Factors and Conditions/Physical Requirements:

• Continually requires the ability to express or receive detailed information or important instructions through oral communication.
• Continually requires working with fingers rather than the whole hand or arm. Requires repetitive movement of wrists, hands and/or fingers.  Often requires walking or moving about to accomplish tasks.
• Requires standing and/or sitting for sustained periods of time, raising objects from a lower to a higher position and/or moving objects horizontally. 
• Occasionally requires lifting of up to 40 pounds.
• Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations.
• This position is frequently subject to inside environmental conditions which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.
• Supports a safe work environment by performing all duties in accordance with Tribal safety policies and procedures, and Emergency Management Plan.  
• May be called upon to serve as a Disaster Reservist during emergencies
• Local travel is occasionally required. Travel outside of the state is infrequently required.  

Background Check:

• Candidates for this position will be subject to criminal and character background checks and will be subject to fingerprinting.

Disclaimer:

The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

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All positions are located in the greater Grand Ronde area unless specifically noted otherwise.

If you have questions or need more info, please call: 1-800-422-0232 x-2109

Application materials must be received in Human Resources by 5pm on the closing date.

INTERNAL APPLICANTS ARE DEFINED AS:

• Grand Ronde Tribal members
• Spouse of a Grand Ronde Tribal member
• Parent or legal guardian of Grand Ronde Tribal member children.
• Current Regular Employee, past their six-month introductory period, receiving at least a "meets expectations" on most recent performance evaluation and not under disciplinary action or performance improvement within the previous six months.

For individuals that meet the minimum qualifications: 

AN INTERVIEW WILL BE GIVEN IN THE FOLLOWING RANKING ORDER:

1. Grand Ronde Tribal members.
   a. (Qualified Grand Ronde Tribal members who show they meet the minimum qualifications of the position during the course of the interview process will be given first consideration for hire and the recruitment process will end)
2. Tribal member spouses, parents and/or legal guardians of Grand Ronde Tribal member children and current regular employees.