Summary: To deliver friendly, professional service ensuring guest satisfaction
when checking guest in and out of resort.
Essential Duties and Responsibilities include the following. Other duties may be
1. Smile, be alert and never leave the front desk unattended.
2. Read Pre-shift daily. Be aware of all daily activities and
meetings taking place in the resort
AM & PM shifts available
Position maybe eligible for incentives
Deliver friendly, professional service to guests as they check-in and check-out
of the resort. Ensure guest satisfaction in pleasurable and difficult
Receive guests in a professional and friendly manner, satisfying guest
The Overnight Front Desk Security is responsible for ensuring property safety
and security is met while assisting our guests with genuine hospitality. This
person will protect company assets and reduce the personal safety risks are
being executed in alliance with the resort and departmental standards. This
person will also learn the basic knowledge of the Front Desk operations.
Guest Service Attendants are required to work closely with the Front Desk
Staff, Management and other hotel departments in providing exceptional guest
service including but not limited to guest luggage assistance,
deliveries/runner, Courtesy Shuttle Driver, local information source and other
misc. needs as
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