Position Summary:
To deliver friendly, professional service ensuring guest satisfaction when
checking guest in and out of hotel.
Essential Functions:
Smile, be alert and never leave the front desk unattended.
Read Pre-shift daily. Be aware of all daily activities and meetings taking
place in the resort.
Register guest and assign rooms, accommodate special requests whenever
possible.
Assist
Position Summary:
To provide efficient and courteous assistance to guests by providing shuttle
trips to and from any location on the resort, according to Big Cedar Lodge
standard operating procedures, to maximize guest satisfaction and room revenue.
Essential Functions:
Greet guests with shuttle needs in a courteous and prompt manner
Maintain cleanliness of shuttle at all times
Acquire
Position Summary:
Provide legendary customer service experience by greeting and assisting guest,
presenting them with the benefits to become a CLUB Member, and executing the
application fulfillment and other processes from start to finish.
Ability to consistently exceed guest expectations and show commitment to Big
Cedar Lodge Core Values.
"Bass Pro Shops CLUB let
POSITION OVERVIEW
Responsible for creating, implementing, maintaining and evaluating the guest
experience and service standards across all front-of-house staff. Responsible
for the overall direction and management specific to the Guest Services and
Security departments. Plans, directs and oversees ongoing development and
implementation of comprehensive guest relations, crowd management, and security
programs and processes for American Airlines Center to ensure the s
Position Overview:
The Guest Experience Manager will guide and support staff to deliver excellent
customer service standards that ensure a welcoming and safe guest experience and
work environment. Manages part-time staff and is responsible for overseeing the
day-to-day administrative operations of the department. Continually works toward
improving all levels of service to increase the guest experience and improve
overall performance.
Su
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