International Sales Representative
Summary
The International Sales Representative is responsible for identifying and securing commercial opportunities that match ATS International's service offerings, and increasing the overall customer/client base of ATSI. Responsible for managing and maintaining customers within assigned territory/region by contacting existing, inactive, and prospective clients to secure shipments that meet or exceed ATSI criteria.
Education and Experience
- Higher education (i.e., two- or four-year degree) preferred but not required.
- One or more year(s) experience B2B sales preferred.
- Strong analytical and problem-solving skills.
- Hard-worker with a drive for results who can persevere in the face of resistance or setbacks.
- Strong work ethic, trustworthy and sense of integrity.
- Creative in brainstorming and proposing new ideas and solutions to existing problems
- Self-motivated, able to multi-task, and work with limited supervision.
- Strong interpersonal, persuasive, organizational, and time management skills.
- Results and detail-oriented, highly-organized team player
- Strong decision-making, problem-solving, negotiations, and customer service skills.
- Ability to look for ways to improve and promote quality, meets productivity standards, and strives to increase efficiency.
- General knowledge of geography and basic map-reading.
- Ability to cope with high work volumes in a fast-paced environment by demonstrating patience, professionalism, and positivity.
- Proficient in Microsoft Office (Word, Excel, and Outlook) required.
- Excellent communication skills (written, listening and verbal).
- Willing and able to travel as needed, including overnight travel.
Essential Duties and Responsibilities
- Maintain and develop sales efforts within the assigned region/markets through effective sales, marketing, and customer service strategies to meet or exceed established load, revenue, margin and productivity goals.
- Prospect for new clients using available database & social selling tools and techniques.
- Respond timely to RFPs, bid solicitations, and transactional service requests.
- Assemble and communicate customer scope of work requirements for pricing/planning group.
- Assist & collaborate with pricing/planning group on development of operational plans.
- Present quotes/indications in a timely and professional manner; solicit and communicate timely feedback.
- Communicate with customer to assist in resolving service exceptions to ensure customer satisfaction.
- Act as liaison between customers and the entire ATS organization to ensure customer and company needs are met.
- Assist and advise with credit collection activities as needed.
- Communicate with customer to assist in resolving service exceptions.
- Enter all quote, booking and load requests into LME operating system timely and accurately.
- Monitor & track loads within LME as needed/requested by client(s), following up with service vendors and carriers as required.
- Communicate with customer(s) and others on delivery status, and takes appropriate action to ensure customer satisfaction.
- Maintain up-to-date account files by tracking, updating, and reporting information to ensure current and accurate information is available.
- Utilize company's customer relationship management program (TRAX & CIMS) as primary customer information database.
- Submit all sales productivity reports as assigned in a timely and comprehensive manner.
- Formulate account and revenue and productivity forecasts as input to overall ATSI commercial budget.
- In support of ATS's culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company's iDrive values as set forth in our core competencies and behaviors (All Employee Competencies and Manager Competencies).
- Position may require work responsibilities outside of normal business hours and infrequent travel may be required.
- Perform other duties and responsibilities as assigned.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position performs work primarily in an office setting.
- Constantly in a stationary position and occasionally will move around.
- Constantly operates a keyboard and mouse and constantly utilizes a computer monitor(s).
- Constantly conversing with internal and external customers in person or via phone system.
Supervisory Responsibility
None
Compensation & Benefits
- Total cash compensation range of this position is $53,250 to $75,250 including a base salary range of $48,000 to $70,000 and first-year training incentive of $5,250. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.
- Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.
EEO and Affirmative Action Statement
It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.
The ATS designated person for issues concerning Affirmative Action/Equal Employment Opportunity is Director of Human Resources at 320-255-7400.
ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.
The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.