Clinical Officer

SUMMARY:

This evolving position is located in the Operations Division with the Oklahoma City-County Health Department (OCCHD).  The position assists the Chief Operations Officer in the guidance to, and oversight of Clinical Services. Incumbent serves as the Clinical and Nursing Compliance Officer.  Reviews Oklahoma Board of Nursing, Oklahoma Medical Board, the Nurse Practice Act, and other state and federal regulations to ensure OCCHD clinical policies, procedures, and practices conform, and ensures orientation of clinical staff on policies, procedures, and practices, and relevant changes as they occur, through supervisors, administrators, and Human Resources.  Other clinical areas include but are not limited to Children First, Fetal Infant Mortality Review (FIMR), and Emergency Preparedness nursing staff.  Ensures compliance with contracts and grants related to Clinical Services. The Clinical Officer performs duties related to community relations between Clinical Services, its partners, and the community, and is responsible for supervising and coordinating related activities within Clinical Services. The incumbent provides and ensures the provision of nursing services to clients when needed and will function in a clinic setting to maintain familiarity with clinic flow and processes and may perform the duties of the position in various off-site clinics or other locations. Incumbent will serve as the OCCHD clinical designee for electronic health records.  Incumbent is responsible for providing oversight and accomplishing other duties and tasks as assigned by, or in the absence of, the Chief Operating Officer.   This position is part of a multi-disciplinary team which is responsible for delivering services to residents within the Public Health jurisdiction. The employee performs the duties of the Clinic Supervisor or Public Health Nurse roles under the auspices of physician's orders (protocols, guidelines, and orders) as warranted or directed.

 

PRINCIPLE DUTIES AND RESPONSIBILITIES:

This is a summary of the duties and responsibilities commonly found within this classification. All employees must maintain a commitment to the OCCHD's mission, vision, and strategic goals.  This summary is not meant to be all-inclusive, thus, other related activities or tasks may be assigned.

 

This position functions at the leadership level (Tier 3) as defined by the Council on Linkages Core Competencies for Public Health Professionals. An emphasis on the following domains is important in this role:

• Data Analytics and Assessment Skills
• Policy Development and Program Planning Skills
• Communication Skills
• Community Partnership Skills
• Public Health Sciences Skills
• Leadership and Systems Thinking Skills

 

ESSENTIAL JOB FUNCTIONS:

1. Assists the Chief Operating Officer in guidance and oversight to Clinical Services.
2. Supervises all clinical services in the absence of the Clinic Administrator and/or Clinic Supervisor. The Clinical Officer, Clinic Administrator and Clinic Supervisors will coordinate time off to allow such coverage.
3. Fosters clinical partnerships as directed by the Chief Operating Officer.
4. May serve as a Clinic Supervisor and/or Public Health Nurse at clinic locations when needed/directed by the Chief Operating Officer.
5. Leads Clinical Services supervisor meetings.
6. Negotiates and serves as primary contact for Clinical Services and other contracts as assigned by Chief Operating Officer.
7. Identifies new opportunities for partnerships within the community through networking at various events as directed by the Chief Operating Officer.
8. Serves as the clinical/nursing representative in safety/risk management and other OCCHD meetings.
9. Supports the Chief Operating Officer as designated contact for the Communications program for Clinical Services communication requests.  Will serve as or coordinate subject matter experts from various Clinical Services programs for Communications.  Chief Operating Officer finalizes communication efforts.
10. Supervises work assignments of any assigned Clinical Services personnel.
11. Reviews Oklahoma Board of Nursing, Oklahoma Medical Board, and other state and federal regulations to ensure OCCHD clinical policies, procedures, & practices conform, and ensures orientation of staff on policies, procedures, and practices, and relevant changes as they occur, through supervisors, administrators, and Human Resources.
12. Ensures compliance with contracts and grants related to Clinical Services.
13. Serves as contact person for all clinical contracts within Clinical Services, and other contracts as assigned by the Chief Operating Officer.
14. Administers direct provision of clinical services to clients as warranted.
15. Investigates internal or external complaints/concerns related to Clinical Services or of clinical nature.
16. Administers personnel selection, direction, supervision, delegation, and disciplinary action within Clinical Services, as warranted or directed by the Chief Operating Officer.
17. Interviews staff and clients to evaluate effectiveness of quality assurance program.
18. Advises Chief Operating Officer of potential problems or concerns throughout Clinical Services, OCCHD, its partners, and the community.
19. Supervises employee activities by direct observation and review of job products.
20. Monitors employee attendance.
21. Complete performance evaluations for all direct reports and as assigned by the Chief Operating Officer.
22. Manages clinic resources and completes a variety of reports.
23. Supervises clinic procedures.
24. Serves as a resource to and provides oversight in the resolution of client and employee complaints.
25. Performs physical and development examinations and assessments.
26. Performs venipuncture and collects specimens.
27. Determines and administers appropriate treatments and immunizations.
28. Counsels direct report staff regarding work practices, performance, and work development. Counsels all staff in Clinical Services as warranted or directed by Chief Operating Officer.
29. Documents in patient medical records, whether electronic or paper.
30. Provides coordination, supervision, and oversight to audits related to electronic health records.
31. Compiles data and generates reports as requested by the Chief Operating Officer.
32. Actively participates in staff development and in conjunction with the Chief Operating Officer establishes goals and objectives for assigned clinic staff.
33. Provides substantial assistance with planning and continued evaluation of services in the Clinical Services public health programs.
34. Provides oversight and direction in the ongoing development and management of the OCCHD Electronic Health Record.  Attending related meetings.
35. Maintains standards of professional and public health nursing and assures that OCCHD services are rendered according to OCCHD policies, state regulations and laws, OCCHD contracts, and in accordance with the Oklahoma Nurse Practice Act.
36. Confers with the Chief Operating Officer in determining the programmatic needs of the community related to Clinical Services.
37. Participates in planning and provision of orientation and in-service education for clinical programs and staff, and throughout Clinical Services as warranted or directed.
38. Participates in meetings and conferences when directed, as a representative of Public Health Nursing and OCCHD as directed by the Chief Operating Officer.
39. Provides input and oversight to the Clinic Supervisors concerning physician guidelines and orders, process action teams, TQM issues, risk management and safety issues, HIPAA records information issues, and other similar or related systems, processes, or issues.
40. Documents on medical records, personnel actions, and other OCCHD forms according to established guidelines.
41. Utilizes the nursing process (assessment, planning, implementation, and evaluation) to provide oversight and direction to program specific and/or population-based services, as well as individualized patient care.
42. Displays strong and positive communication skills with supervisors, peers, employees, clients, and with the public.
43. May serve as the HIPAA Privacy Officer.
44. Coordinates with Student Liaison for nursing student internships.
45. Drives to various locations to perform job duties as needed.
46. Completes required training in support of all duties and responsibilities of this position.
47. Community presentations and attendance at coalition meetings must have approval and direction from the Executive Team.
48. At the direction of OCCHD Chief Executive Officer and Chief Health Officer or designee, the incumbent will be assigned a variety of specific job duties and responsibilities as a member of the OCCHD Emergency Preparedness and Response Program Team (i.e., Bioterrorism Response Program).  Also, as a member of the Emergency Preparedness and Response Program Team, the employee is required to complete all necessary emergency responder training and may be designated as a member of the first-responder team.
49. In accordance with our designation of a PHAB Accredited health department and explicit commitment to a culture of continuous quality improvement, employees will receive Quality Improvement (QI) training deemed necessary by their supervisor.

 

QUALIFICATIONS/REQUIREMENTS:

-Valid Oklahoma Registered Nurse license required

-BSN

-Five years professional nursing experience required

-One year of supervisory experience required

-Valid Oklahoma driver license required

-Certified in CPR

 

SKILLS AND ABILITIES:

-Skill in performing physical examinations

-Skill in using appropriate medical tools and equipment

-Skill in analyzing, evaluating, and solving problems related to clinic and community operations and relations

-Skill in resolving inter-professional and intra-disciplinary problems

-Skill in communicating effectively with co-workers, community, and persons both orally and in writing using tact and diplomacy

-Comprehensive knowledge of and the ability to practice within the scope of the Nurse Practice Act

-Knowledge of the principles and practices of professional public health nursing

-Basic knowledge of epidemiology and the ability to understand and interpret basic data

-Ability and willingness to follow established policies, procedures, guidelines, and orders

-Ability and willingness to maintain confidentiality

-Ability and willingness to develop and maintain effective working relationships

-Ability and willingness to follow safe working practices and procedures

-Ability and willingness to assume responsibility for work product

             

WORKING CONDITIONS:

-Primarily indoors in climate-controlled building

-No smoking or use of non-smoking tobacco products is allowed at any time while conducting OCCHD business or in OCCHD vehicles

-No use of cell phones or the use of electronic wireless communications devices used to write, send or read a text-based communication while driving a motor vehicle on OCCHD business

-Subject to driving off-site in varying weather to perform job duties

-Subject to exposure to infectious diseases

-Subject to prolonged periods of standing and/or walking

-May be required to wear protective equipment

-Required to wear a HEPA filter mask; thus, limited facial hair is allowed

-OSHA category: performs tasks that involve exposure to blood, body fluids or tissues

 

PHYSICAL REQUIREMENTS:

-Arm/hand steadiness and finger dexterity enough to perform procedures such as venipuncture and injections, to draft documents and to fill out forms, make entries in charts, etc.; by hand or using a keyboard

-Vision enough to read hand or machine-generated data, instructions, reports, markings, labels, etc., and gradation markings on syringes

-Flexibility and coordination enough to operate a motor vehicle as needed

-Flexibility and strength enough to lift objects weighing up to 35 pounds, and move and carry equipment and supplies weighing up to 35 pounds

-Flexibility enough to bend over exam table, stoop to pick up objects from floor etc.

-Speech and hearing enough to communicate face-to-face and via telephone

-Ability and willingness to be fitted for and wear a HEPA filter mask

 

WORKING RELATIONSHIPS:

This position requires frequent contact with various personnel to give and receive information, as well as with clients/caregivers/community partners to provide services.  The employee also may have contact with state and community agency employees, hospital and clinic personnel, physicians, and other health care workers in the community.  The incumbent interacts with a broad spectrum of socio-economic groups.  Tact and diplomacy are required in the performance of duties.  The employee may be required to interface with temperamental persons on occasion.

 

SUPERVISION GIVEN AND RECEIVED/ACCOUNTABILITY:

The employee performs the job duties under the supervision of the Chief Operating Officer with responsibility for coordinating the activities of a specific nursing area including supervises and guides clinic nurses and subordinate clinic staff and evaluates the work performance of clinic staff; supervises clinic activities and manages resources and completes a variety of reports.  Nursing and clinical work is performed under physician's orders (protocols).  Work product is subject to both specific and general review, for attainment of objectives and conformance with policies and procedures.  The employee receives general administrative direction, and exercises independence and sound judgment in the performance of job duties and responsibilities.  The employee may make recommendations which result in the expenditure of significant funds.

 

CONDITIONAL:

Employees who fall into the following categories are in conditional employment positions:  a) Chief Executive Officer and Chief Health Officer; b) Senior Executive Team, Executive Team and Leadership Team, who serve at the pleasure of the OCCHD Chief Executive Officer and Chief Health Officer; c) certain other OCCHD employees whose salaries, benefits, and/or overhead are based on available funds such as, but not limited to, revenue generating contracts, grants, or fee-for-service revenue.  In other words, this means that if the funding or the program is terminated, cancelled, or non-renewed, your employment terminates automatically.  This position is conditional.

 

OTHER DUTIES AND RESPONSIBILITIES:

-Must have an operating vehicle available for use when field duties are required

-Will be compliant on recommended immunizations required by the CDC as a healthcare worker and as defined within the score of Emergency Response within 30 days of hire.  Exceptions accepted with documented medical or religious accommodation.  OCCHD will provide vaccinations at not change to employee.

-May be required to work outside of regular business hours or assigned shift hours due to job responsibilities

 

BENEFITS:

• As an employee of the Oklahoma City-County Health Department, you will enjoy comprehensive benefits which consists of:
• 15 days per year of annual leave
• 15 days per year of sick leave
• 15 paid holidays annually
• A comprehensive health insurance package – medical, dental, vision, life insurance, dependent life insurance, and flexible medical spending account
• A generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.
• Retirement plans: Defined Contribution Plan and 457 Deferred Compensation Plan

 

Interested candidates should apply online at www.occhd.org.  Select Careers at the top of the web page, select Current Jobs, select the position you are applying for, and select "apply".  You will be directed to our Career Center.  Get started by uploading your resume with your profile.  Otherwise, click "skip" to continue.  The first step is to register with the Career Center, again you will click on apply for an active position. You may search for open positions by name or select "show all positions."  You may select "view" to read the details regarding the position.  Again, you will click on "apply now".   You will be directed to the second step of the application process.  Please complete the entire application.  Do not substitute a resume for your employment history.  You may attach a cover letter, resume, and an official transcript, if applicable.  You will save and complete your application.  You will be directed to the final step of answering job specific questions, if applicable.  Once you have finished the process, you should receive a message stating, "Successfully applied".  You will also receive an email stating your application has been received for the position you selected.  If you do not receive this message, then there has been a step not completed.  You will need to review your record. The position will be open for 30 days or until filled.  Please be advised that applications will periodically be considered, as such this position could be filled any time before the closing date.

 

Successful candidate subject to background check, reference verification and drug screening.

 

AA/EOE