Information Systems Manager

Salary Dependent Upon Experience

Job Summary:

Under general supervision, provides technical assistance and support to end users of PCs and virtual networks in all municipal departments.  Installs and maintains network system hardware; software and data; monitors activity; configures and manages network data back up and archives; and maintains remote communications. 

Major Responsibilities:

• Responsible for administering approved annual departmental budget in accordance with the City’s financial goals for each fiscal year.
• Researches and purchases City’s PCs and networking equipment.
• Performs hardware installation and maintenance on all municipal computers.
• Assists users in problem analysis for operator error, software failure, or hardware error.
• Monitors, verifies, and reports employee noncompliance as it relates to policies and procedures.
• Verifies City compliance with software licensing rules.
• Troubleshoots and manages the City’s telecommunications system.
• Maintains backup of all network systems.
• Maintains virus-checking software on all network file servers.
• Maintains an inventory of all software, hardware, and magnetic media.
• Monitors network systems to detect error messages that signal malfunction in software or hardware.
• Manages City’s Automated Meter Reading network equipment and software.
• Installs new software upgrades.
• Assesses available hardware/software in anticipation of need by City departments.
• Verifies appropriate hardware/software levels on City PC’s and network servers.
• Assists users in detailed implementation of purchased software packages.
• Plans and develops City's website through communications with the internet presence provider.
• Other duties as assigned, including assisting other departments as required.

?Minimum Qualifications & Required Knowledge:

• Must possess one of the following:
  • Bachelor Degree from four-year college or university
  • High school graduate or GED in additions to an equivalent combination of education and experience substituting two (2) years of experience for one (1) year of education.
• Two (2) or more years of experience and/or training in configuring, installing and supporting personal computers, network operating systems and associated automation applications
• Two (2) or more years of management experience
• Knowledge of the development and administration of municipal budgets
• Knowledge of computer operating systems and programs
• Skill in oral and written communication
• Skill in managing multiple projects and assignments simultaneously 
• Ability to provide excellent customer service
• Ability to provide instruction on basic operations of resources
• Ability to troubleshoot and repair all types of hardware and software

The City of Sand Springs is and EEOE/Drugfree Workplace

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