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Production Labour Scheduler

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments!

Dessert Holdings is looking for a Production Labour Scheduler in Delta, British Columbia who will be responsible for monitoring the production planning and workforce scheduling function. Assists in analyzing production schedule and staffing patterns, including headcount targets, vacancy trends, attrition rates, and production goals.

Key Responsibilities and Contributions:

Prepare production labour schedules for operations with leadership guidance.
Work closely with HR and planning to maximize the efficient use of positions and shifts for employees
Work with our computerized scheduling program to enter and extract data needed on a daily basis
Maintain and improve tracking statistics for labour trends and usage as it relates to production
Provide assistance and expertise in terms of labour planning when required
Ensures the correct positions are scheduled according to the collective agreement policies
Prepares production schedule reports for operations and HR (i.e., attendance tracking, etc.)
Track progress and deviations from the scheduling planning and assist with problem solving
Follow staffing guidelines to create and post employee schedules in accordance with policies and procedure
Update staff schedules daily and respond to employee shortages as required
Adjust scheduling as required to facilitate ad hoc events (i.e. training, employee appreciation lunches, etc.)
Identify employees scheduling constraints and raise awareness with operations and planning.
Address labour scheduling issues and respond to employee concerns and requests around scheduling
Organize and complete annual vacation bidding for all unionized employees
Continuously evaluate and improve labour scheduling processes
Track and confirm approval of employee requests for scheduling changes (i.e. LOA, day off)
Provide assistance to employees with forms, scheduling information, general shift change requests
Maintain a customer service focus as a fundamental value in daily activities, and maintain positive relations with employees and the Union
Document filing and maintenance of employee notice boards
Provide back-up support for production schedule changes, when required

Requirements:

3 years minimum experience as labour planner in a manufacturing environment
Post Secondary education or equivalent combination of experience and education will be considered
Proficient in Microsoft Office Suite and advanced technology systems
Hands on experience with workforce/manufacturing scheduling systems
Excellent organizational skills and attention to details
Strong verbal and written communication skills
Positive interpersonal skills/ people oriented
Ability to maintain confidentiality and make impartial decisions in accordance with policies and procedures
Demonstrated problem-solving abilities
Excellent attendance and disciplinary record

About Dessert Holdings

Dessert Holdings is North America’s fastest-growing premium dessert company, recognized for provide retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Dianne’s Fine Desserts, and Kenny’s Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law.

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