HR Coordinator

 

Position Summary:

The Human Resources Coordinator is responsible for performing HR related duties on a professional level and works closely with Senior HR Management.  This position carries out responsibilities in the following functional areas:  Performance reviews, compensation, onboarding, data reporting, employee relations, and policy implementation. This position also manages several key processes and requires someone with high attention to detail and the ability to handle multiple tasks simultaneously. The position will be located at our Ozark location and will be reporting to Big Cedar Lodge Human Resources. 

Expected Duties and Responsibilities include the following:

• Provide exceptional guest service to both our internal and external guests
• Answer incoming calls professionally
• Track all employee evaluations including but not limited to; review scores; compliance; development
• Maintain employee information in HRIS
  • Audit for accuracy and records changes
  • Process employee status changes in a timely manner
  • Input new employees info into payroll system
• Analyze and compile HR data into reports and presentations as needed
• Process/track billing invoices for contract companies:   ie:  Express, Penmac, Staffing Plus, PeopleLink
• Communicate proactively and work with departmental managers to resolve employee concerns and issues
• Assist in investigation and resolution of associate grievances and/or disputes and coordinate processes of responding to complaints
• Coach and advise employees regarding HR programs, practices, and procedures
• Process terminations, assist with severance letters, and uniform recovery
• Assist associates and management with unemployment process including claims and phone hearings
• Assist in talent acquisition and recruitment process
• Partner with Big Cedar HR on creating and implementing employee activities
• Provide clerical and administrative support to Senior Human Resource Management
• Maintaining employee files and the HR Filing system; department filing, hardcopy and electronic filing
• Participate in administrative staff meetings and attend other meetings and seminars as necessary to represent the department
• General office duties
• Other duties as assigned

Candidate Profile:

• 2+ years of experience of Human Resources or related field, or equivalent education and experience 
• Bachelor's Degree

  Position Summary:

  The Human Resources Generalist is responsible for performing HR related duties on a professional level and works closely with Senior HR Management.  This position carries out responsibilities in the following functional areas:  Performance reviews, compensation, onboarding, data reporting, employee relations, and policy implementation. This position also manages several key processes and requires someone with high attention to detail and the ability to handle multiple tasks simultaneously. The position will be located at our Ozark location and will be reporting to Big Cedar Lodge Human Resources. 

  Expected Duties and Responsibilities include the following:

• Provide exceptional guest service to both our internal and external guests
• Answer incoming calls professionally
• Track all employee evaluations including but not limited to; review scores; compliance; development
• Maintain employee information in HRIS
  • Audit for accuracy and records changes
  • Process employee status changes in a timely manner
  • Input new employees info into payroll system
• Analyze and compile HR data into reports and presentations as needed
• Process/track billing invoices for contract companies:   ie:  Express, Penmac, Staffing Plus, PeopleLink
• Communicate proactively and work with departmental managers to resolve employee concerns and issues
• Assist in investigation and resolution of associate grievances and/or disputes and coordinate processes of responding to complaints
• Coach and advise employees regarding HR programs, practices, and procedures
• Process terminations, assist with severance letters, and uniform recovery
• Assist associates and management with unemployment process including claims and phone hearings
• Assist in talent acquisition and recruitment process
• Partner with Big Cedar HR on creating and implementing employee activities
• Provide clerical and administrative support to Senior Human Resource Management
• Maintaining employee files and the HR Filing system; department filing, hardcopy and electronic filing
• Participate in administrative staff meetings and attend other meetings and seminars as necessary to represent the department
• General office duties
• Other duties as assigned

• Candidate Profile:

• 2+ years of experience of Human Resources or related field, or equivalent education and experience 
• Bachelor's Degree preferred 
• Spanish speaking is a plus

• Skills and Knowledge:

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
• Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
• preferred 
• Spanish speaking is a plus

Skills and Knowledge:

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
• Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.