Service Coordinator - Bilingual Spanish/English

Our Ideal Bilingual Spanish/English Service Coordinator Candidate:

• Are you a dependable and organized person looking for place to contribute to something meaningful? Do you have a passion for helping others and impacting lives? Do you enjoy task focused work and following processes to get the job done the right way?

Interested?

Achieve Beyond is currently looking to hire a Bilingual Spanish/English Service Coordinator to join our growing New York City  team.  The Bilingual Spanish/English Service Coordinator will manage and oversee the process involved in assisting families enrolled in the Early Intervention Program (age's birth to 3). The Service Coordinator combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Building and strengthening relationships is of the utmost importance, while adhering to the timelines and procedures set forth by the counties and NYS guidelines. 

Essential Duties and Responsibilities:

• Oversight and management of an Early Intervention caseload of 30 Cases
• Timely follow-up on cases upon assignment.
• Monitor ongoing services and therapist performance for a number of children including Special Education, Speech Therapy, Physical Therapy, Occupational Therapy and Autism Services.
• Assisting families in identifying available evaluation or service providers.
• Work independently and meeting timeliness of all paperwork submission and implementation of NYS and NYC Regulations and Policy.
• Educating families of advocacy services.
• Coordinating services with medical and health care providers.
• Facilitating the development of a transition plan to the preschool and other services when appropriate.
• Navigates through web-based portals and customized database independently with minimal supervision, by updating and uploading necessary information and documents for every child.
• Conducts field work with the families as needed such as home visits, office meetings at regional or public location upon family request.
• Documents and submits all activity on a daily basis with accurate information and meets the unit requirement.
• Attend monthly Supervision meetings for training and continuous development.
• Other duties as assigned by manager

Our Mission:

At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.

Education and/or Work Experience Requirements: Must  have a Bachelor's degree in a health or human service field

• Qualifications and Other Requirements:
• Fluent in Spanish and English a must; other languages are a plus.
• Strong computer skills are required as well as knowledge of Microsoft Office programs.
• Self-motivated individual who will be able to work independently.
• Excellent organizational and communication skills.
• Has the ability to work from home when needed.
• Must have the set-up to work from home if and when needed.

Physical Requirements:

• Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
• Occasionally moving and/or lifting objects at work weighing up to 20 pounds such as files or copy paper.
• Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
• The ability to observe details at close range (within a few feet of the observer).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Benefits:

• Comprehensive medical, dental, and vision coverage, and 401 with employer match
• Paid vacation, sick time and holidays

Pay rate: $21 per hour

 

This job description is subject to change at any time. 

Achieve Beyond provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type regarding  race, color, religion, age, sex, national origin, disability status, genetics, caregiver status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are an individual with a disability requesting accommodation for the application process, please contact us for assistance.