Field Applications Engineer

Position: Field Applications Engineer

Location: Hampton, NH

Ardent Concepts, an Amphenol company, is a leading designer and manufacturer of high performance multicoax and coaxial assemblies, connectors, and sockets used in the development of next generation semiconductors and electronics systems. Our core technology is the smallest, fastest, most electrically efficient compression mount connector technology worldwide. As data rate requirements increase and devices and systems shrink, Ardent’s products deliver superior signal integrity in a dense footprint that can be reusable across programs to maximize cost savings.

Our focus is on helping bring next generation computing to market through novel connector designs for test & measurement, OEM applications, and specialized military applications. Ardent’s patented contact technologies are well suited for advanced multi-GHz applications such as board stack connectors, coaxial connectors, FPGA sockets, flex circuit connectors, probe interfaces, and mezzanine card connectors. We have a complete line of high-performance test socket solutions for the most advanced chipsets such as RF devices, ASICS, switches, processors, and MEMS devices. We support chip to chip, chip to board, board to board, and flex to board applications.

We are currently seeking a Field Applications Engineer to join our team. This position is located out of our Hampton, NH office.

RESPONSIBILITIES:

The Field Applications Engineer (FAE) at Amphenol Ardent Concepts is the first and primary contact for technical sales support. Working closely with the sales team and engineering team, the Applications Engineer will ensure the customer’s technical requirements are effectively conveyed and met with viable product solutions. The FAE will also work with the product development team and the marketing team to provide crucial insight into technological trends, market technical requirements, application specifications, and competition activities to the company.

• Lead the technical discussion with customers; articulate business opportunities with respect to their technical values to internal teams; act as the bridge between the customers and the company
• Obtain insight into customer’s application requirements and communicate to sales and engineering team
• Combine the application requirements and the product knowledge to recommend an existing solution -OR- work closely with the engineering team to propose a custom design
• Support customer’s technical needs to facilitate the “Design-In” as well as continued adoption of our product and solution
• Collaborate with sales and engineering team to ensure technical requirements of the Design-In are met
• Work collaboratively with the rest of the FAE team in authoring and maintaining a library of customer facing documentation such as presentations, application notes, specifications, and guidelines
• Assist with the product development process by providing insights on latest trends in market and applications, user feedbacks, and competition activities
• Assist with activities that help educate the market on our technology and advantage, such as publications, webinars, tradeshows, etc.
• Assist with field issue resolution by providing insights on the original application requirements

QUALIFICATIONS:

• Bachelor’s in Mechanical Engineering or Electrical Engineering
• 1-2 years of experience in a technical role -or- recent graduate with preferred experiences
• Mechanical aptitude and the ability to read and interpret mechanical prints and drawings required
• Proficiency in solid modeling/CAD tools strongly preferred (SolidWorks or equivalent is preferred)
• General understanding of electrical principles strongly preferred
• Knowledge in high frequency RF signaling and/or high-speed digital communication is desirable
• Knowledge of PCB fabrication and/or interconnect design is desirable
• Customer support or sales support experience is desirable
• Proficiency with MS Office suite
• Ability to travel up to 25% of the time

SKILLS:

• Strong communication, interpersonal, and organization skills
• Strong presentation and technical writing skills preferred
• Ability to work in dynamic, fast-paced, and cross-functional team environment
• Ability to effectively communicate across different disciplines and functions of a business
• High level customer service and relation building with the customers
• Self-motivated, goal-oriented, and independent learner

Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at https://www.amphenol-cs.com/