House Manager

Position Summary:

An executive couple with a well-established Family Office is seeking an experienced House Manager for their significant primary residence in Palm Beach, FL.

 

This individual will assume 360-degree responsibility for the smooth operation of the residence. The House Manager will collaborate with the principals, established domestic team, and the Family Office to enhance and maintain benchmark standards. To be successful in this role, candidates should have a hands-on mentality.

 

Responsibilities:  

• Manage the day-to-day operations of the principals' primary residence. Perform a daily walkthrough to ensure all systems are in proper working order.
• Oversee and manage diverse teams including Housekeeping, Food and Beverage, Kitchen, Assistant Property Managers, and Spa.
• Act as the primary point of contact for the principals within their household. Have an ownership mindset.
• Manage household staff schedules, duties, and timekeeping. Provide ongoing training.
• Work with the Executive Housekeeper to perform daily checks on cleanliness of all interior rooms ensuring the residence is principal ready.
• Work closely with the Property Manager to communicate any maintenance items that need to be actioned.
• Maintain the House Manual (SharePoint), develop SOPs, and utilize checklists for daily, weekly, and monthly tasks.
• Plan and execute events at the residence.
• Act as the face of the residence, greeting and assisting the principals, family members, and their guests.
• Oversee projects and renovations.
• Ensure the residence is stocked appropriately, run errands, handle airport pick-ups, and complete other tasks as requested.

 

 

Qualifications: The successful candidate will have prior experience working in a fine home, boutique hotel, or private yacht with excellent verifiable references. The principals are looking for an intuitive professional who offers exceptional customer service. Candidates should understand what is required in the daily management of a fine home and have proven track record of successful property, people, and project management. Hard-working individuals with demonstrated loyalty and discretion will do well in this role.  Candidates much be computer literate, tech-savvy, and have experience with Microsoft products.

 

Schedule: Generally, Monday – Friday, 8:00 am to 6:00 pm, with flexibility for extended days or weekends, and holidays as requested.

 

Compensation:  Excellent compensation and benefits that include an annual discretionary bonus, medical and dental insurance, 401(k) with match, PTO, sick days, paid holidays, and more.

 

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Our Story:

Mahler Private Staffing works with America’s leading families to find experienced private domestic staffing professionals for their homes and family offices. We take a personalized approach and work to get to know our candidates as well as we know our clients, so we can make lasting, long-term placements.

Due to the overwhelming number of applicants, we regret that we are unable to provide individual responses. Rest assured that selected candidates will be personally contacted for further consideration. We would like to emphasize that there are no fees associated with the application process for applicants.