Clerk 2- Youth Services

Position Title:                         Clerk 2

Position Number:                 

Work Unit:                              Aspire Youth and Young Adults

County:                                    Dougherty         

Immediate Supervisor:        Youth Services Coordinator



Six months of general office work or six months of business school or college      


Special needs of population serviced:

Work requires the knowledge and skills necessary to provide direct consumer services appropriate to children and adolescents with mental health diagnoses and developmental disabilities whose ages range from 5 to 26.                                                                                        

Staff should be able to:

complete enrollment process with youth and their families                       

complete documentation/reports in a timely manner

complete all related trainings initially and annually 

keep all necessary credentials and certificates up to date                                       

participate with fellow employees in a respectful and professional manner

assist all families and others over the phone and in person in a respectful and professional manner

knowledge of and adherence key performance standards                                                                           


Assigned duties include:

verify insurance eligibility, enter demographic and other consumer information into electronic medical records, schedule doctor and other appointments, answer phones/make reminder phone calls, file all necessary paperwork, scan documentation, create files to hold other important information, fax prior authorization information to pharmacies and doctors, run all required insurance and documentation reports, assist with insurance claims submission, issues, and barriers


Bloodborne Pathogen Category:

Employee performs assigned tasks which involve no exposure to blood or other potentially infectious material AND performance of category I tasks are not a condition of employment

(Category III).