Support Paraprofessional I (SHALLOWFORD FT FLEXIBLE)

ACCOUNTABILITY: Support Professional II




  • Create and maintain a high performance work environment characterized by positive leadership and a strong team orientation.

  • Set the tone for person centered supports and services provided to assigned individual.

  • Lead staff activities in assigned program area.Activities may include: providing work assignments, directions and assistance to staff by clearly communicating desired work activities, review work as assigned.

  • Work with the Supervisor/Manager to follow-up on any outstanding issues relating to the assigned work area.

  • In the absence of the Supervisor/Manager, may act as the lead staff on duty for the day/work shift.

  • Ensure individuals are supported in personalized and age appropriate activities of daily living and social skills development.This may include assisting and supporting individuals in all environments (the community, at work and at home) so that the individual is able to learn, practice and master skills that enable him/her to enhance his/her status by assuming valued social roles.

  • Ensure that the health, safety and well-being of individuals are met.This will include following all instructions given by the Primary Care Physician, Nursing staff, etc. and may include following a well-balanced diet prepared to meet individual needs.

  • Ensure and report changes in the condition of individual and/or any unusual occurrences related to an individual to Supervisor or Management staff in a timely manner.Report any SIGNIFICANT changes in the condition of an individual IMMEDIATELY.

  • Ensure and report environmental risks/hazardous/barriers to Supervisor or Management in a timely manner. Report any SIGNIFICANT environmental risks/hazardous/barriers to Supervisor or Management of an individual IMMEDIATELY.

  • Ensure individual’s possessions are safeguarded.This will include ensuring that the individual’s money and possessions are maintained in a secure manner.

  • Assist individuals in maintaining order and cleanliness in their environment(s).

  • Ensure appropriate participation and/or provide input into planning/developing implementation strategies and tracking/documentation of individual’s plan of care (to include the individual’s Support Plan and Behavior Support Plan).

  • Ensure and complete implementation strategies and documentation of Individual Support Plans (ISP)/Behavior Support Plans (BSP) at the frequency stated in the ISP/BSP.

  • Ensure and demonstrate accurate data collection procedures and consistent use of described support strategies that promote success.

  • Ensure and document services provided in a timely manner including: individualized service goals (from ISP), behavior support tracking, required notes and all other required documentation.

  • Support individuals to manage behavioral challenges and to resolve minor problems.

  • Complete all service or program documentation as assigned by Supervisor according to program requirements

  • Ensure and complete incident reports using the online system. Ensure the report includes required information (who was involved, what happened, where did it happen, when did it happen, etc.)

  • Transport individuals to medical appointments, community activities or other assigned and desired events while ensuring the safe transport of each individual, adhering to all traffic laws and driving defensively.

  • Communicate with assigned individual’s authorized circle of support and approved external entities (i.e. Support Coordinators).

  • Maintain timely and effective communication regarding individuals needs and their environment with appropriate personnel/colleagues and supervisor.

  • Serve as a role model and mentor, demonstrating socially appropriate behaviors and coach individuals using approved techniques and strategies; use approved intervention techniques when necessary to protect individuals supported and others.

  • Actively participate in the agency’s ongoing effort to continually improve the quality of services provided and the effectiveness of the agency’s operations by sharing ideas and insights.

  • Ensure teamwork between all team members via open communication, sharing of responsibilities and a by demonstrating a positive, constructive attitude.

  • Interact professionally and effectively with supervisors/management, colleagues, families, guardians, support coordinators and authorized internal/external monitors.



  • Maintain flexibility within work week to ensure availability to work alternate hours in order to ensure adequate staffing within the home.

  • Ensure provision and provide assistance and/or support with activities of daily living to include, but not limited to: home living activities such as cooking, cleaning, laundry, dishes, household maintenance, community involvement, personal hygiene, leisure activities, communication, personal safety, health maintenance, self-administration of medication administration/medication management and social/behavioral development.

  • Ensure provision of and document services provided including: individualized service goals (from ISP), behavior support tracking, required notes, communication logs, medication administration records (MAR) and all other required documentation.

  • Maintain proper communication regarding individuals needs and home environment with appropriate personnel/home colleagues. Read the communication log when coming on shift and filling it out at the end of the shift with pertinent information regarding the individuals and the

  • Monitor and reconcile personal spending ledgers daily and submit monthly to Residential Supervisor. Alert the Residential Supervisor immediately to any discrepancies or concerns.

  • Plan, prepare and grocery shop for meals including following special diets and nutritional instruction.

  • Create bi-weekly menus ensuring individual choices/preferences and diet specifications, prepare grocery lists and purchase groceries.

  • Ensure and follow Supervised Self Administration of Medication (SSAM) and Proxy Caregiver procedures without errors; including, reading and following medical and nursing instructions.



  • Works with assigned staff and individuals to ensure piece-rate quality assurance, contractual guidelines and State/Federal requirements are met


Minimum Training, Competency & Experience: High school diploma or GED and at least 1 year experience supporting individuals living with developmental disabilities. Possess Georgia Driver’s License and acceptable Motor Vehicle Report (MVR). Must have basic computer skills, the ability to serve as an advocate for individuals, understand/interpret written materials, prepare incident reports and strong conflict resolution skills.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The job requires regular lifting and carrying up to 30 pounds unassisted, including assisting individuals when required. The job requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift.

Preferred Qualifications: Ideal applicant will possess certification as a Certified Medical Assistant, Certified Nursing Assistant or Certified Patient Care Tech.