Summary: To answer and process calls received for resort transportation in
accordance with company standards. Effectively communicate with Shuttle
Drivers, as well as Associates in other departments, including Wilderness Club.
Essential Duties and Responsibilities include the following.
Answer all calls in a friendly and prompt manner.
Maintain accurate Shuttle logs.
Effectively handle two-way radi
Summary: To provide efficient and courteous assistance to guests by providing
shuttle trips to and from any location on the resort, according to Big Cedar
Lodge standard operating procedures, to maximize guest satisfaction and room
Essential Duties and Responsibilities include the following:
1. Do pre-trip checklist daily.
2. Read Pre-shift Report daily.
3. Greet guests with shuttle needs in a courteou
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