Travel Consultant

Travel Consultant Summary: To handle direct requests, as well as emailed requests, for reservation information in a prompt and accurate manner, by ensuring guest satisfaction and maximizing room revenue. Essential Duties and Responsibilities: Read Pre-shift daily. Answer all phone calls within three rings and in a courteous manner. Process all reservations, changes and cancellations

PBX Operator

Objective: To answer and process all calls received through the PBX station in accordance with standards. Practice gracious hospitality and telephone courtesy at all times. Essential Duties and Responsibilities include the following. Other duties may be assigned 1. Read Pre-shift daily. 2. Answer the switchboard in a friendly and prompt manner within three rings. 3. Maintain accurate N.O.W. and Shuttle logs; notify proper departm

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