GENERAL SUMMARY
The Help Desk Support Specialist I is responsible providing technical support
and assistance to Credit Union personnel for issues related to computer systems,
software, and hardware. This position will be responsible for working submitted
tickets in the Credit Union Help Desk application as well as answering the Help
Desk hot line and working through employee IT related issues to provide
functional solutions. Additionally, the help desk employee will
ATS has a fantastic opportunity for an organized, detail-oriented individual to
join our team as a software project manager. The responsibilities of the
software project manager include estimating the project resources needed,
defining the scope, writing project proposals, planning and designating project
resources, setting deadlines, monitoring progress, managing tests and
maintenance, and keeping stakeholders informed the entire way.
Softw
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